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Elements and Performance Criteria

  1. Determine risk management system requirements.
  2. Organise support processes.
  3. Monitor and maintain system.
  4. Review and report on system.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Risk management context must include at least one of the following:

business operations

competitors

economic climate

human and physical assets of organisation

organisational strengths and weaknesses

previous history of organisational operations.

Business continuity plan must include at least one of the following:

full recovery

resilient design

resilient operations

salvage

service restoration.


Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also develop, implement and evaluate a risk management system for one aspect of a property-related organisation to ensure its effective operation.

In doing the above, the person must:

determine system requirements

maintain required physical and human resources to support the risk management system

apply knowledge of organisation’s practices, ethical standards, and legislative requirements associated with developing, implementing and evaluating a risk management system

prepare a business continuity plan to cover emergency and disaster planning

review the risk management system to identify and implement improvements

support staff to manage risk, and implement recovery processes where projected risks have eventuated.


Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

auditing requirements for risk management systems

client and organisational privacy and confidentiality requirements

business continuity cycle and plans, including development process and required contents

insurance policies, codes and operations

mechanisms to obtain and analyse feedback on risk management system

organisational goals and objectives, activities and systems relating to risk management system

key requirements of federal, state or territory legislation and local government regulations relating to:

anti-discrimination

consumer protection

environmental issues

equal employment opportunity (EEO)

financial probity

franchise and business structures

industrial relations

privacy

property sales, leasing and management

public safety

work health and safety (WHS)

risks in property-related organisations, including:

assessment criteriafor measuring level of potential or existing risk

risk assessment techniques and processes

risk management plans

industry standards and code of conduct relating to coordinating risk management systems in the property industry.